Generate Accurate Subtitles for Training Videos

Frequently Asked Questions

• Where can I check pricing and available trial credits?

  Check the current Pricing page and your account balance before submitting a task. Available trial credits, paid options, and the cost shown for your selected workflow should guide your decision. Review the task settings and displayed estimate before confirming; this guide does not promise a fixed free allowance or a specific price.

• Should interface labels use OCR or speech recognition?

  Use OCR for visible interface labels and speech recognition for narrated instructions. Compare both when a trainer reads a button name aloud, since the spoken wording may differ from the screen. Preserve the exact action label employees must select, then review capitalization, abbreviations, and nearby controls before delivery.

• When should training subtitles be hardcoded or external?

  Hardcoded subtitles become part of the video image, while external subtitles remain a separate file or track. Choose according to the intended viewing setup and whether employees need subtitle selection. For either format, inspect placement around interface controls, diagrams, demonstrations, and safety warnings so captions do not conceal information needed to repeat the procedure.

• How should captions follow a demonstrated procedure?

  Time each caption to the action being demonstrated instead of revealing the entire procedure early. Employees should see an instruction when the relevant control, tool, or movement is visible. Keep ordered steps separate, and check that each caption does not linger into the next action or obscure the part of the demonstration being referenced.

• Do I need professional video editing experience?

  Start by choosing a video and the appropriate subtitle workflow. You do not need to prepare a full editing project, but you should review recognized wording, names, timing, and line breaks before publishing. Specialized dialogue may need a knowledgeable reviewer, especially when a small transcription error changes the meaning.

• How can safety captions preserve negation and step order?

  Review words such as not, never, and only carefully, because missing negation can reverse a safety instruction. Keep ordered safety steps in their stated sequence, and avoid merging separate actions into one caption. The responsible subject expert should compare safety-critical wording with the approved procedure before employees use the training material.

• How should approved workplace terminology be applied?

  Prepare a reference list of approved organization terminology, including product names, role titles, abbreviations, equipment, and exact interface labels. Apply it while editing generated subtitles, especially when speech recognition produces a plausible but incorrect general term. A subject expert should resolve ambiguous wording that could change how employees repeat the procedure.

• Where should line breaks fall in procedural captions?

  Place line breaks at natural phrase boundaries, keeping an action with its object, such as selecting a named control or attaching a specific component. Avoid splitting negation from the instruction it modifies. Check the frame layout as well, so caption lines do not cover diagrams, interface controls, warning symbols, or the trainer's demonstrated movement.

• What should a subject expert review before delivery?

  Ask the responsible subject expert to compare the subtitles with the demonstrated procedure, not just the narration. Review safety-critical wording, negation, step order, equipment names, role titles, and exact interface labels. The expert should also flag captions that appear before the relevant action or cover controls and diagrams needed to perform the task.

• What should be checked in the downloaded training output?

  Review the downloaded output in the intended viewing setup. Confirm that subtitle text, timing, names, terminology, and line breaks remain correct, and that captions do not hide controls, diagrams, or safety warnings. For external subtitles, verify that the selected file belongs with the final video and that ordered procedures still appear in sequence.

• What should I check before uploading private or licensed footage?

  Use footage you are entitled to process and check the current privacy policy and service terms before uploading sensitive material. For client projects, confirm that the agreed handling of faces, voices, personal details, and licensed media permits this workflow. Ask support about any specific retention or processing requirement rather than assuming a promise from this guide.