Generate Accurate Subtitles for Product Videos

Frequently Asked Questions

• Where can I check pricing and available trial credits?

  Check the current Pricing page and your account balance before submitting a task. Available trial credits, paid options, and the cost shown for your selected workflow should guide your decision. Review the task settings and displayed estimate before confirming; this guide does not promise a fixed free allowance or a specific price.

• Should product videos use OCR or speech recognition?

  Use speech recognition for product narration and spoken demonstrations. Use OCR for specifications, units, feature names, and compliance wording displayed in the video. Compare both sources when the same detail is spoken and shown, since they may differ. Review conflicts against approved product materials before finalizing the subtitles.

• How should product specifications and units be captioned?

  Preserve the approved spelling, capitalization, symbols, spacing, and unit style used for the product. Do not silently convert measurements or expand abbreviations unless approved materials require it. Compare generated text with manuals, packaging, or a terminology list, because speech recognition may confuse measurements, technical terms, and model codes that sound alike.

• How can product feature names stay consistent?

  Create a terminology list containing approved feature names, product variants, and model identifiers. Search the generated subtitles for alternate spellings, capitalization, and shortened forms, then apply the preferred wording consistently. When product narration uses an abbreviation, check whether preserving the spoken form or using the formal name better matches the approved product materials.

• Do I need professional video editing experience?

  Start by choosing a video and the appropriate subtitle workflow. You do not need to prepare a full editing project, but you should review recognized wording, names, timing, and line breaks before publishing. Specialized dialogue may need a knowledgeable reviewer, especially when a small transcription error changes the meaning.

• How should product compliance wording be reviewed?

  Compare compliance wording with an approved source instead of relying solely on OCR or speech recognition. Preserve warnings, qualifications, negations, and required terms where they affect the product claim. If narration differs from visible legal text, flag the discrepancy for review rather than merging both versions into wording that could alter the intended meaning.

• Are product subtitles hardcoded or externally stored?

  Hardcoded subtitles are part of the product video image, so OCR may read them, but they are not a separate editable subtitle track. External subtitles store text and timing separately for direct review. Identify the source format before generation, since placing another subtitle layer over existing hardcoded text can produce duplicate or overlapping captions.

• Where does product subtitle timing need extra review?

  Review timing around feature demonstrations, specification callouts, scene changes, and switches between product variants. A subtitle should not appear before a feature is revealed or remain after the referenced item disappears. Match each cue to the relevant narration while ensuring viewers can connect the wording with the correct product detail shown on screen.

• How should long product specification lines be broken?

  Break product subtitle lines at natural phrase boundaries, keeping a number with its unit and preserving complete model codes where possible. Avoid separating a feature name from its qualifier or leaving a warning fragment alone. Review the layout over the actual footage so lines do not cover product labels, controls, or key demonstration details.

• What needs review before downloading product subtitles?

  Watch the complete product video and verify subtitle text, timing, names, layout, specifications, units, and compliance wording. Compare critical details with approved product materials rather than trusting recognition alone. Confirm that subtitles remain readable during demonstrations and do not hide controls or labels. After making corrections, download and inspect the resulting output before delivery.

• What should I check before uploading private or licensed footage?

  Use footage you are entitled to process and check the current privacy policy and service terms before uploading sensitive material. For client projects, confirm that the agreed handling of faces, voices, personal details, and licensed media permits this workflow. Ask support about any specific retention or processing requirement rather than assuming a promise from this guide.